Self Service Password Reset

Important: If prompted for username, please enter your username in the following format: username@phsi.promedica.org or username@ext.promedica.org.

Password Complexity Policy

Passwords are your first line of defense when it comes to protecting information from cybercriminals. Computer (Active Directory) passwords must follow the requirements below.

• Minimum of 8 characters.
• 3 of the following 4 character types: uppercase, lowercase, numeric, special.
• Cannot contain your full userID, first name, last name, or simple dictionary word.
• Cannot reuse your last 6 passwords.
• Cannot reset your password more than once in 48 hours.​